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Last Updated: Oct 24, 2017 URL: http://researchguides.walshcollege.edu/opmgt Print Guide

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Books and eBooks on Quality Management

A sampling of books on Quality Management topics available at the Walsh College Library

Cover Art
Manufacturing Best Practices - Bobby Hull
Call Number: TS183 .H85 2011
ISBN: 0470582146
Publication Date: 2010-11-23

Cover Art
The Six SIGMA Fieldbook - Don R. Linsenmann; Mikel Harry
Call Number: HD58.8 .H3676 2006
ISBN: 0385504667
Publication Date: 2006-04-11

Look Forward Beyond Lean and Six Sigma - Robert Dirgo
Call Number: eBook
ISBN: 1423775538
Publication Date: 2006-01-01

 

Quality Management Keywords

·         Quality

o   Quality control

o   Quality effectiveness

o   ISO 9000/9001

o   Total Quality Management (TQM)

o   Quality assurance

o   Quality standards

o   Continuous improvement/Kaizen

o   Kaizen groups

o   Customer service/After-sales service

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