Business CommunicationBusiness EthicsBusiness PlansBusiness PresentationsBusiness WritingCareers and Job OpportunitiesDecision MakingDiversity in the WorkplaceEmployee MotivationFamily Business: A BibliographyHuman CapitalInformation TechnologyIntercultural CommunicationInternational AccountingInternational Business EnterprisesInternet Marketing and E-CommerceInternet, Intranet, ExtranetInterviewingInvestment ResearchKnowledge ManagementLeadershipMarketing PlansMarketing to Different Age GroupsMarketing ResearchMentoring in BusinessOrganizational LearningProfessional Ethics: AccountantsReengineeringResumes and Cover LettersSocial Networking and MarketingStrategic PlanningTeams in the WorkplaceTips for StudentsTotal Quality ManagementWeb Design and HTMLWomen in Business
This is the "Total Quality Management" page of the "Research Bibliographies" guide.
Alternate Page for Screenreader Users
Skip to Page Navigation
Skip to Page Content

Research Bibliographies  

List of books arranged by subject
Last Updated: Sep 11, 2017 URL: Print Guide

Total Quality Management Print Page

Books on Total Quality Management

Anschutz, E. E. (1995). TQM America: How America's most successful companies profit from total quality management. Bradenton, FL: McGuinn & McGuire. (HD 62.15 .I57 1995)

Avery, C., & Zabel, D. (1997). Quality management sourcebook: An international guide to materials and resources. New York, NY: Routledge. (HD 62.15 .A95 1997)

Axson, D. A. J. (2010). The management mythuster. Hoboken, NJ: Wiley. (HD 31 .A97 2010)

Beckford, J. (1998). Quality: A critical introduction. New York, NY: Routledge. (HD 62.15 .B433 1998)

Bechtell, M. L. (1995). The management compass: Steering the corporation using hoshin planning. New York, NY: American Management Association. (HD 62.15 .B428 1995)

Brelin, H. K., et al. (1995). Focused quality: Managing for results. New York, NY: John Wiley. (HD 62.15 .F63 1995)

Burton, T. T. (2005). Six Sigma for small and mid-sized organizations: Success through scaleable deployment.  Boca Raton, FL: J. Ross Publishing. (HD 62.15 .B8673 2005)

Butman, J. (1997). Juran: A lifetime of influence. New York, NY: Wiley. (TS 140 .J87 B88 1997)

Caroselli, M. (1995). Quality games for trainers: 101 playful lessons in quality and continuous improvement. New York, NY: McGraw-Hill. (HD 62.15 .C358 1995)

Cartin, T. J. (1999). Principles and practices of organizational performance excellence. Milwaukee, WI: ASQ Quality Press. (HD 62.15 .C3639 1999)

Cartin, T. J., & Jacoby, D. J. (1997). A review of managing quality and a primer for the certified quality manager exam. Milwaukee, WI: ASQC Quality Press. (TS 156 .C3644 1997)

Cianfrani, C. A., Tsiakals, J. J., & West, J. E. (2001). ISO 9001: 2000 explained (2nd ed.). Milwaukee, WI: ASQC Quality Press. (TS 156.6 .C45 2001)

Conti, T. (1997). Organizational self-assessment (1st ed.). New York, NY: Chapman & Hall. (HD 62.15 .C66 1997)

Cook, S. (2002). Customer care excellence: How to create an effective customer focus (4th ed.). Milford, CT: Kogan Page. (HF 5415.5 .C663 2002)

Cortada, J. W., & Woods, J. A. (1995). McGraw-Hill encyclopedia of quality terms and concepts. New York, NY: McGraw-Hill. (HD 62.15 .C668 1995)

Cortada, J. W. (1995). TQM for information systems management: Quality practices for continuous improvement. New Yor, NYk: McGraw-Hill. (T 58.64 .C67 1995)

Crosby, P. B. (1999). Quality and me: Lessons from an evolving life (1st ed.). San Francisco, CA: Jossey-Bass. (HD 62.15 .C764 1999)

Crosby, P. B. (1996). Quality is still free: Making quality certain in uncertain times. New York, NY: McGraw-Hill. (TS 156.6 .C76 1996)

Cole, R. E. (Ed.). (1995). Death and rise of the American quality movement. New York, NY: Oxford University Press. (HD 62.15 .D45 1995)

Deming, W. E. (2000). The new economics: For industry, government, education (2nd ed.). Cambridge, MA: MIT Press. (HD 62.15 D46 2000)

Devargas, M. (1995). The total quality management approach to IT security. Cambridge, MA: Blackwell. (T 58.64 .D48 1995)

Dirgo, LR. (2006). Look forward beyond lean and Six Sigma: A self-perpetuating enterprise improvement method.  Fort Lauderdale, FL: J. Ross Publishers. (E-book)

Ehresman, T. (1995). Small business success through TQM: Practical methods to improve your organization`s performance. Milwaukee, WI: ASQC Quality Press. (HD 62.7 .E38 1995)

Friesen, M. E., & Johnson, J. A. (1995). The success paradigm: Creating organizational effectiveness through quality and strategy. Westport, CT: Quorum Books. (HD 58.9 .F75 1995)

Juran, J. M. (Ed.). (1995). A history of managing for quality: The evolution, trends, and future directions of managing for quality. Milwaukee, WI: ASQC Quality Press. (HD 62.15 .H57 1995)

Heaphy, M. S., & Gruska, G. F. (1995). The Malcolm Baldrige National Quality Award: A yardstick for quality growth. Reading, MA: Addison-Wesley. (HD 62.15 .H4 1995)

Hodgetts, R. M. (1996). Implementing TQM in small and medium-sized organizations: A step- by-step guide. New York, NY: AMACOM. (HD 62.7 .H6253 1996)

Hodgetts, R. M. (1998). Measures of quality and high performance: Simple tools and lessons learned from America's most successful corporations. New York, NY: AMACOM. (HD 62.15 .H623 1998)

Hradesky, J. L. (1995). Total quality management handbook. New York, NY: McGraw-Hill. (TS 156 .H73 1995)

Huddleston, K. (1995). Back on the quality track: How organizations derailed and recovered. New York, NY: AMACOM (HD 62.15 .H855 1995)

Jackson, T. L. (1996). Corporate diagnosis: Setting the global standard for excellence. Portland, OR: Productivity Press. (HD 62.15 .J34 1996)

Kelada, J. N. (1996). Integrating reengineering with total quality. Milwaukee, WI: ASQC Quality Press. (HD 62.15 .K45 1996)

Kessler, S. (1995). Total quality service: A simplified approach to using the Baldrige Award criteria. Milwaukee, WI: ASQC Quality Press. (HD 62.15 .K47 1995)

Larson, A. (2003). Demystifying six sigma: A company-wide approach to continuous improvement. New York, NY: AMACOM. (HD 62.15 .L372 2003)

Levine, D. I. (1995). Reinventing the workplace: How business and employees can both win. Washington, D. C.: Brookings Institution. (HD 5650 .L437 1995)

Marash, S.A. (2004). Fusion management: Harnessing the power of Six Sigma, Lean ISO 9001:2000, Malcolm Baldrige, TQM and other quality breakthroughs of the past century. Fairfax, VA: QSU Publishing Company. (HD 62.15 .M37 2004)

McArthur, C. D. (1995). Outcome management: Redesigning your business systems to achieve your vision. New York, NY: Quality Resources. (HD 62.15 .M38 1995)

Mears, P., & Voehl. F. (1995). Executive guide to implementing quality systems. Delray Beach, FL: St. Lucie Press. (HD 62.15 .M43 1995)

Merrill, P. (1997). Do it right the second time: Benchmarking best practices in the quality change process. Portland, OR: Productivity Press. (HD 62.15 .M47 1997)

Meyer, M. W. (2002). Rethinking performance measurement: Beyond the balanced scorecard. New York, NY: Cambridge University Press. (HD 58.9 .M487 2002)

Oakland, J. S. (2004). Oakland on quality management. Boston: Elsevier Butterworth-Heinemann. HD 62.15 .O173 2004; the e-book also available

Obloj, K., Cushman. D. P., & Kozminski, A. K. (1995). Winning: Continuous improvement theory in high-performance organizations. Albany, NY: State University of New York Press. (HD 56 .O25 1995)

Odenwald, S. B., & Matheny, W. G. (1996). Global impact: Award winning performance programs from around the world. Chicago, IL: Irwin Professional Publishing. (HD 62.15 .O33 1996)

Peters, E. D. (Ed.). (1994). The TQM almanac (1994-95 ed.). Burr Ridge, IL: Irwin Professional Publishing. (HD 62.15 .T33 1994)

Plenert, G. J. (1998). Making innovation happen: Concept management through integration. Boca Raton, FL: St. Lucie Press. (HD 62.15 .P56 1998)

Plsek, P. E. (1997). Creativity, innovation, and quality. Milwaukee, WI: ASQC Quality Press. (HD 53 .P58 1997)

Porter, L. J., & Tanner, S. J. (2004). Assessing business excellence (2nd ed.). Boston, MA: Elsevier. (HD 62.15 .P57 2004)

Sudit, E. F. (1996). Effectiveness, quality, and efficiency: A management oriented approach. Boston: Kluwer Academic Publishers. (HD 58.9 .S83 1996)

Swanson, R. C. (1995). Quality improvement handbook: Team guide to tools and techniques. Delray Beach, FL: St. Lucie Press. (HD 66 .S93 1995)

Swift, J. A. (1995). Introduction to modern statistical quality control and management. Delray Beach, FL: St. Lucie Press. (TS 156 .S94 1995)

Taguchi, G. (1986). Introduction to quality engineering: Designing quality into products and processes. Tokyo, Japan: Asian Productivity Organization. (TS 156 .T3413 1986)

Tang, V., & Bauer, R. (1995). Competitive dominance: Beyond strategic advantage and total quality management. New York, NY: Van Nostrand Reinhold. (HD 41 .T35 1995)

Thomsett, M. C. (2005). Getting started in Six Sigma. Hoboken, NJ: Wiley. (HD 62.15 .T524 2005)

Van Matre, J. G. (Ed.). (1995). Foundations of TQM: A reading book. Fort Worth, TX: Dryden Press. (HD 62.15 .F68 1995)

Warnock, I. G. (1996). Manufacturing and business excellence: Strategies, techniques, and technology. New York, NY: Prentice Hall. (HD 62.15 .W37 1996)

Yovovich, B. G. (1995). New marketing imperatives. Englewood Cliffs, NJ: Prentice Hall. (HF 5415.1263 .Y68 1995)

Barrett, D. (1995). The TQM paradigm: Key ideas that make it work. Portland, OR: Productivity Press. (HD 62.15 .B369 1995)


Loading  Loading...