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Research Bibliographies  

List of books arranged by subject
Last Updated: Sep 11, 2017 URL: http://researchguides.walshcollege.edu/bibliographies Print Guide

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Business Communication

Anderson, J. W., Foster-Kuehn, M., & McKinney, B. C. (1996). Communication skills for surviving conflicts at work. Cresskill, NJ: Hampton Press. (HD 42 .A523 1996)

Axley, S. R. (1996). Communication at work: Management and the communication-intensive organization. Westport, CT: Quorum Books. (HD 30.3 .A95 1996)

Baldoni, J. (2003). Great communication secrets of great leaders. New York, NY: McGraw-Hill. (HD 30.3 .B366 2003)

Bell, A. H. (1995). Tools for technical and professional communication. Lincolnwood, IL: NTC Publishing Group. (HF 5718 .B457 1995)

Burch, G. (1996). The art and science of business persuasion: Mastering the power of getting what you want. New York, NY: Carol Publishing Group. (HF 5718 .B772 1996)

Butow, E. (2013). Blogging to drive business: Create and maintain valuable customer connections. Indianapolis, IN: Que. (HF 5415.1265 .B885 2013)

Caywood, C. L. (Ed.). (1997). Handbook of strategic public relations and integrated communications. New York, NY: McGraw-Hill. (HM 263 .H317 1997)

Conant, D. R., & Norgaard, M. (2011). TouchPoints: Creating powerful leadership connections in the smallest of moments. San Francisco, CA: Jossey-Bass. (HD 57.7 .C649 2011)

Cushman, D.P., & King, S. S. (2003). Communication best practices at Dell, General Electric, Microsoft and Monsanto. Albany, NY: State University of New York Press. (HD 30.3 .C873 2003)

David, W. (1995). Managing company-wide communication. London: Chapman & Hall. (HD 30.3 .D38 1995)

Fairhurst, G. T., & Sarr, R. A. (1996). The art of framing: Managing the language of leadership. San Francisco, CA: Jossey-Bass. (HD 57.7 .F353 1996))

Forman, J. (2013). Storytelling in business: The authentic and fluent organization. Stanford, CA: Stanford Business Books. (HD 30.3 .F667 2013)

Goldberg, D.M., & Rosenfeld, M. (2014). People-centric skills; Interpersonal and communication skills for auditors and business professionals. Hoboken, NJ: Wiley. (HD 30.3.G63 2014)

Goldstein, N. J. (2008). Yes! 50 scientifically proven ways to be persuasive. New York: Free Press. (HF 5718 .G65 2008)Guffey, M. E. (2003). Business communication: Process and product (4th ed.) Mason, OH: Thomson South-Western. (HF 5718.3 .G838 2000)

Hamlin, S. (2006). How to talk so people listen: Connecting in today's workplace. New York, NY: Collins. (HF 5718 .H284 2006)

Harley, S. (2013). How to say anything to anyone: A guide to building business relationships that really work. Austin, TX: Greenleaf Book Group Press.  (HM 1106 .H37 2013)

Hargie, O., Dickson, D., & Tourish, D. (2004). Communication skills for effective management. New York, NY: Palgrave Macmillan. (HD 30.3 .H3653 2004)

Hartley, P. (2015). Business communication: Rethinking your professional practice for the post-digital age. New York, NY: Routledge. (HF 5718 .H2915 2015)

Harvard business essentials: Business communication. (2003). Boston, MA: Harvard Business School Press. (HF 5718 .H2917 2003)

HBR’s 10 must reads on communication. (2013). Boston, MA: Harvard Business Review Press.
       (HF 5718 .H34 2013)

Held, V. N. (1996). How not to take it personally: 10 action strategies for communications success in business and in life. Toronto, Ont.: McGraw-Hill. (BF 637 .C45 H44 1996)

Holtje, J. (1997). Manager's lifetime guide to the language of power. Paramus, NJ: Prentice Hall. (HF 5718 .H63 1997)

Holtz, S. (2004). Corporate conversations: A guide to crafting effective and appropriate internal communications. New York, NY: AMACOM. (HF 5549.5 .C6 H63 2004)

Horton, J. L. (1995). Integrating corporate communications: The cost-effective use of message and medium. Westport, CT: Quorum Books. (HD 30.3 .H67 1995)

James, J. (1997). People talk: The skills of positive communication. London: The Industrial Society. (HF 5415 .J36 1997)

Kenton, S. B., & Valentine, D. (1997). Crosstalk: Communicating in a multicultural workplace. Upper Saddle River, NJ: Prentice Hall. (HD 30.3 .K455 1997)

Langdon, D. G. (1995). The new language of work. Amherst, MA: HRD Press. (HF 5718 .L365 1995)

Lehman, C. M., Himstreet, W. C., & Baty, W. M. (1996). Business communications (11th ed.). Cincinnati, OH: South-Western College Pub. (HF 5721 .H5 1996)

Lesikar, R. V., Pettit, J. D., & Flately, M. E. (1996). Lesikar's basic business communication (7th ed.). Homewood, IL: Irwin. (HF 5721 .L37 1996)

Mai, R. P. (1996). Learning partnerships: How leading American companies implement organizational learning. Chicago, IL: Irwin Professional Publishing. (HF 5549.5 .T7 M229 1996)

Mai, R. P., & Ackerson, A. (2003). The leader as communicator: Strategies and tactics to build loyalty, focus effort, and spark creativity. New York, NY: AMACOM. (HD 30.3 .M34 2003)

Malandro, L. A. (2003). Say it right the first time. New York, NY: McGraw-Hill. (HM 1166 .M35 2003)

McGowan, B. (2014). Pitch perfect: How to say it right the first time, every time. New York,  NY; Harper Business. (HF 5718.22 .M336 2014)

McKenna, C. (1998). Powerful communication skills: How to communicate with confidence. Franklin Lakes, NJ: Career Press. (HF 5718 .M434 1998)

Michelli, J. A. (2011). Prescription for excellence: Leadership lessons for creating a world-class customer experience from UCLA Health System. New York, NY: McGraw-Hill. (R 728.2 .M53 2011)

Munter, M., & Netzley, M. (2002). Guide to meetings. Upper Saddle River, NJ: Prentice Hall. (HF 5734.5 .M86 2002)

Nicotera, A. M. (Ed.). (1995). Conflict and organizations: Communicative processes. Albany, NY: State University of New York Press. (HD 42 .C647 1995)

O'Connor, J. R. (1997). High-impact public speaking for business and the professions. Lincolnwood, IL: NTC Publishing Group. (HF 5718 .033 1996)

Osborne, J. E. (1998). The communication advantage: How to effectively share information with clients and employees. New York, NY: AICPA. (HF 5718 .C642 1998)

Patterson, K., et al. (2002). Crucial conversations: Tools for talking when the stakes are high. New York, NY: McGraw-Hill. BF 637 .C45 C78 2002)

Pearce, T. (1995). Leading out loud: The authentic speaker, the credible leader. San Francisco, CA: Jossey-Bass. (HD 57.7 .P4 1995)

Penrose, J. M., Jr., Rasberry, R. W. & Myers, R. J. (2001). Advanced business communication (4th ed.). Cincinnati, OH: South-Western College Pub. (HF 5718 .P48 2001)

Prentice Hall's get a grip on speaking and listening: Vital communication skills for today's business world. (1995). Englewood Cliffs, NJ: Prentice Hall. (HF 5718 .P7 1995)

RoAne, S. (2014). How to work a room: The ultimate guide to making lasting connections, in person and online (25th anniversary ed.). New York, NY: William Morrow. (HF 5389 .R63 2014)

Rudman, C. (1995). Frames of reference: How men and women can overcome communication barriers --- and increase their effectiveness at work. Princeton, NJ: Peterson`s/Pacesetter Books. (HF 5718 .R836 1995)

Ryan, K. D., Oestreich, D. K., & Orr III, G. A. (1996). The courageous messenger: How to successfully speak up at work (1st ed.). San Francisco, CA: Jossey-Bass. (HD 30.5 .R93 1996)

Sorenson, R., DeBord, G., & Ramirez, I. (2001). Business and management communication: A guidebook. Upper Saddle River, NJ: Prentice Hall. (HF 5718 .B778 2001)

Storey, R. (1997). The art of persuasive communication. Brookfield, VT: Gower. (P 301.5 .P47 S76 1997)

The results-driven manager: Face-to-face communications for clarity and impact: A timesaving guide. (2004). Boston, MA: Harvard Business School Press. (HF 5718 .R47 2004)

Tingley, J. C. (1996). Say what you mean, get what you want: A businessperson's guide to direct communication. New York, NY: AMACOM. (HF 5718 .T56 1996)

Tourish, D., & Hargie, O. (Eds.). (2004). Key issues in organizational communication. New York, NY: Routledge. (HD 30.3 .K485 2004)

Weinschenk, S. m. (2013). How to get people to do stuff: Master the art and science of persuasion and motivation. Berkeley, CA: New Riders. (BF 637 .P4.W45 2013.

Wrench, J. (2013). Workplace communication for the 21st century: Tools and strategies that impact the bottom line. Santa Barbara, CA: Praeger/ABC-CLIO. (E-book)

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